Privacy Policy

Welcome to Space City Fire & Safety LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information provided through our website and services.

Information We Collect

We may collect the following information when you use our website, request services, complete forms, or contact us:

Name

Business name

Phone number

Email address

Service address

Billing information

Fire alarm system information relevant to monitoring or service

Any additional information voluntarily submitted through contact forms, emails, or phone calls

We may also automatically collect limited technical information such as:

IP address

Browser type

Device information

Website usage data through cookies or analytics tools

How We Use Information

We use collected information to:

Provide fire alarm, extinguisher, monitoring, inspection, and related services

Respond to inquiries and service requests

Schedule inspections, monitoring, and maintenance

Process invoices and payments

Send service reminders, renewal notices, or account communications

Improve website functionality and customer experience

Maintain security and prevent unauthorized activity

Monitoring Services

If you enroll in fire alarm monitoring services, additional information related to alarm signals, emergency contacts, account setup, and monitoring activity may be collected and shared with authorized monitoring partners as necessary to provide service.

Sharing Information

We do not sell personal information.

We may share information with:

Monitoring providers and subcontractors necessary to perform services

Payment processors

Government agencies or authorities when required by law

Insurance providers, legal counsel, or regulatory agencies when necessary for business operations or legal compliance

Cookies & Analytics

Our website may use cookies or similar technologies to improve website performance and analyze visitor activity. You may disable cookies through your browser settings.

Data Security

We take reasonable precautions to protect customer information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services and website are intended for business and commercial use and are not directed toward children under 13 years of age.

Your Rights

You may request to:

Review information we maintain about you

Correct inaccurate information

Request deletion of certain information where legally permitted

To make a request, contact us using the information below.

Contact Information

Space City Fire & Safety LLC

Phone: (346) 291-7744

Email: office@spacecityfiresafety.com

Policy Updates

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.